About Hailo for Business
- Why should we choose Hailo for Business?
- How much does Hailo for Business cost?
- What is the minimum contract length?
- How do we pay for our journeys?
- Can we have all receipts sent to one email address?
- When will we receive our statement?
The Hailo for Business Service
- Which devices does the Hailo app work on?
- How large is your fleet?
- What is your average pickup time?
- What vehicles do you offer?
- Do you offer fixed price fares?
- Can I order a taxi for colleagues or clients?
- Can I order several taxis at one time?
- Does Hailo provide a service level agreement?
- Where do we register our interest?
- What do I need to set up an account?
- What are the requirements for an account administrator?
- Which version of the Hailo app is required?
- How many employees can I invite to my Hailo for Business account?
- How do I add an employee?
- How do I remove an employee?
- What happens if an employee already uses Hailo with a personal email address?
- Will my employees be able to see our company credit card details?
- Can I have spending limits added to my account?
- Our account has been blocked. Who shall I contact?
- We need to change our account administrator?
- Can we have several account administrators?
- Can we see details of what happens on a daily basis prior to receiving the statement?
- Can the business account usage be restricted to certain hours?
- Is it possible to receive a monthly invoice?
- How can we allocate charges to certain projects / departments ?
I Have a Problem
- Where do we report a problem?
- I have a query about our statement?
- How do I close our Hailo for Business account?
- I can't login - what do I do?
FAQs for Employees
- I can’t see our company account in my cards list (in the app)?
- How do I set our company account as the default payment option?
- I already use Hailo with a personal email address?
- Can I use a different email address for my corporate receipts?
- What phones does Hailo work with?
- Which Hailo jobs can the employer see?
- What happens when I take a taxi in another Hailo city?
- I have a credit on my account but I don’t want to use it for a corporate job?
- I mistakenly charged a personal job to company card. How can I correct it?
- I mistakenly charged a company job to personal card / cash?
- How do I add notes / references to a Hailo journey?
- Is there a guide to activating my account?